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    Failed Multiple File Upload in South East Asia

    Asked by lavin on July 25, 2016 at 08:51 AM

    Kiran on May 19, 2016 at 02:26 AM
    "Unfortunately, we observed an issue with Multi-file uploads failing randomly from EU servers. However, the issue was then fixed by our backend team. Please check now and let us know if the issue still persists. We will be happy to take a look again. Sorry for the inconvenience this may have caused."

     

     

    Can someone please help check if this is the same issue I am facing with multiple file upload in a different region server (Malaysia, South East Asia)?

     

     

    multiple file upload in style uploads check
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    JotForm Support

    Answered by beril on July 25, 2016 at 10:30 AM

    Hello @lavin,

    I am not able to reproduce the same issue that you’re having. I've filled out your form and uploaded files without any issues.

    I see that there are missing fields on your conditions. We would appreciate it if you could delete them and try it again on your side.

    In addition to that could you also clear your form caches? After that, We would appreciate it if you could also test it on your side  again and let us know the result.