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Hiding empty fields from email notificationAsked by psymchych on July 25, 2016 at 10:33 AM
Would like to NOT send empty fields in email notifications and checked FAQ and it says to turn it off in the Preference, but I am not seeing an option to turn it off.. can you please advise?
Thank you kindly!
Sorry for the inconvenience. Unfortunately, this option is not visible in the new menu. Please try opening the Form Builder with the old user interface. Here's a guide:
1. Add the string (&old) in the URL parameter and then press Enter. Here's an example:
2. Now the old user interface should show up. You can now refer to this guide on How-to-Hide-Empty-Fields-on-Email-Alerts or follow the image below.
3. If you want to go back to the new user interface, just add (&test) to the URL.
Hope that helps. Let us know if you need any further assistance. Thank you.