What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do i map a file attachment upload field to salesforce

    Asked by dgenaro on July 25, 2016 at 11:00 AM
    upload field map file attachment how
  • Profile Image
    JotForm Support

    Answered by david on July 25, 2016 at 12:34 PM

    You should be able to map the file upload field as you would any other field. 


    I believe the maximum file size for Salesforce is 20MB. 

    If you require custom objects and such, I would recommend using Zapier's integration instead:


  • Profile Image

    Answered by dgenaro on July 25, 2016 at 12:46 PM

    I am having a problem creating a upload field on my leads page to map it from Jotform

  • Profile Image
    JotForm Support

    Answered by david on July 25, 2016 at 12:55 PM

    File upload fields can be mapped to SaleForce fields (text-based), rather than a file upload object. Uploaded file links will be added to the new SalesForce record created.  The files themselves will not be uploaded.  My apologies, I misunderstood how the data was passed.  Only the URL can be passed, the actual files cannot.

  • Profile Image

    Answered by Robert  on July 29, 2016 at 04:52 PM

    We're looking at Integrating a JotForm to SalesForce but the file upload seems to be the only hangup. Is there a third party (Zapier?) to move the actual file?

  • Profile Image
    JotForm Support

    Answered by david on July 29, 2016 at 05:27 PM

    As far as I know, there is not a Zap for passing the actual file.  The only thing that can be passed is the URL.