What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do i map a file attachment upload field to salesforce

    Asked by dgenaro on July 25, 2016 at 11:00 AM
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    JotForm Support

    Answered by david on July 25, 2016 at 12:34 PM

    You should be able to map the file upload field as you would any other field. 

    https://www.jotform.com/help/271-Flexible-Data-Integration-With-Salesforce

    I believe the maximum file size for Salesforce is 20MB. 

    If you require custom objects and such, I would recommend using Zapier's integration instead:

    http://www.jotform.com/answers/545189-Salesforce-custom-object-Jotform-integration

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    Answered by dgenaro on July 25, 2016 at 12:46 PM

    I am having a problem creating a upload field on my leads page to map it from Jotform

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    JotForm Support

    Answered by david on July 25, 2016 at 12:55 PM

    File upload fields can be mapped to SaleForce fields (text-based), rather than a file upload object. Uploaded file links will be added to the new SalesForce record created.  The files themselves will not be uploaded.  My apologies, I misunderstood how the data was passed.  Only the URL can be passed, the actual files cannot.

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    Answered by Robert  on July 29, 2016 at 04:52 PM

    We're looking at Integrating a JotForm to SalesForce but the file upload seems to be the only hangup. Is there a third party (Zapier?) to move the actual file?

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    JotForm Support

    Answered by david on July 29, 2016 at 05:27 PM

    As far as I know, there is not a Zap for passing the actual file.  The only thing that can be passed is the URL.

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    Answered by aging2 on February 10, 2017 at 01:42 PM

    This doesn't seem to work - there is no URL being passed over, all other fields are working fine. I've tried changing the field type (text to URL) on Salesforce but it doesn't seem to work.

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    JotForm Support

    Answered by david on February 10, 2017 at 02:17 PM

    @aging2 If you wouldn't mind creating a new thread letting us know the form you are working with, we will be happy to have a look.