What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I don't understand why I am getting a Storage message

    Asked by iparamanandam on July 25, 2016 at 11:14 AM

    According to the Bronze pricing package I should have unlimited submission storage and I do not have any SSL usage so I do not know why I am being asked to upgrade.   All of the submissions are text intensive and no graphics being uploaded so file sizes should be minimal in terms of data storage.  Please advise.

     

    Thanks!

    Screenshot
    message submissions storage submission storage about to reach limit
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    JotForm Support

    Answered by Jan on July 25, 2016 at 01:50 PM

    The reason why you're getting that message is because you are about to reach the monthly submissions limit. As of right now, you have 759 submissions. Your limit is up to 1000 submissions per month.

    The submission counter resets every 1st day of the month. If you are not expecting to receive more than 1000 submissions this month, then you can just ignore the message.

    If you have any questions, let us know. Thank you.