What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is over quota after receiving 5 submissions

    Asked by headofficewind1 on July 25, 2016 at 12:11 PM

    Hi

    I only had 5 submissions from my forms, and then all my forms are out of quota.

    Isn't there 100 submissions for free account?

     

    thx

     

    Page URL:
    http://eastizakaya.com/

    Screenshot
    Submissions after My Forms all then
  • Profile Image
    JotForm Support

    Answered by Kiran on July 25, 2016 at 12:52 PM

    I see that your account has received only 5 submissions for the current month. However, the account has exceeded the form views limit which is 1000 per month. Please refer to our pricing page for comparing the subscription plans available. If you need more form views, you may need to upgrade your account to a paid subscription or you may wait for the counter to reset on the first day of the following month. 

    Hope this information helps!