My account is over quota after receiving 5 submissions

  • headofficewind1
    Asked on July 25, 2016 at 12:11 PM

    Hi

    I only had 5 submissions from my forms, and then all my forms are out of quota.

    Isn't there 100 submissions for free account?

     

    thx

     

    Jotform Thread 889923 Screenshot
  • Kiran Support Team Lead
    Replied on July 25, 2016 at 12:52 PM

    I see that your account has received only 5 submissions for the current month. However, the account has exceeded the form views limit which is 1000 per month. Please refer to our pricing page for comparing the subscription plans available. If you need more form views, you may need to upgrade your account to a paid subscription or you may wait for the counter to reset on the first day of the following month. 

    Hope this information helps!