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    Email Workflow - Using User Provided Email

    Asked by derickdavis on July 25, 2016 at 01:56 PM

    I've reviewed many of the workaround options for approval emails and wanted to ask a different question:  Is it possible for the email to go a value selected on the form instead of the need to hard-code it in the conditional logic expression?  Said another way, ... If the user selects from a drop down email1, the approval email is routed there.  If the user selects email2, the approval email is instead routed to email2's address.

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    JotForm Support

    Answered by BJoanna on July 25, 2016 at 03:08 PM

    This is possible to achieve only with conditional logic. Once you set email options in your dropdown field you will need to create condition for each of those options. For example if email 1 is selected then send notification to email 1 and if email 2 is selected then send Notification to email 2.

    Or your can set value of your dropdown field as recipient email and set condition like this. 

    Inside of this guide you can find how to find field IDs and names:


    Inside of this guide you can find how to Send Email Based on Selection:


    My screenshots are from my demo form: https://form.jotform.com/62066130887963 

    Feel free to clone it.

    Hope this will help. Let us know if you need further assistance.