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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Download PDF looks strange

    Asked by sgambilldesign on July 25, 2016 at 04:19 PM

    Hi!  When I 'view submissions' and download a PDF of each submission, the text and images aren't coming out right.  For example, the logo at the top of the page is taking up the full first page (it is huge!)

    And, some of the text is very, very large and some other text is very, very small. 

    What is causing this?  I copied these forms from some I used last year, and they were fine. 

    Page URL:

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    JotForm Support

    Answered by david on July 25, 2016 at 06:15 PM

    It is possible to customize the size of the image in the PDF.  While viewing your submissions, click on the "PDF" tab, then click on "Customize PDF". 

    From there, adjust the size and placement of the image to your liking: