What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Could you please reactivate my account. It appears to be in a dormant status.

    Asked by alprattproductions on July 25, 2016 at 04:39 PM



    My name is Al Pratt.  I love using Jotform, but have not used it in a while.  Could you please reinstate my account?


    My username is Alfred_pratt@icloud.com


    Thank you,


    Page URL:

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    JotForm Support

    Answered by david on July 25, 2016 at 06:59 PM

    Your account was set to dormant status due to inactivity.  I activated the account and your forms should be usable once again.