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    is there any way to change our username?

    Asked by ElevateTheArts on July 25, 2016 at 04:51 PM

    or to allow for a different custom URL?


    When we first opened this account it was expected it would be temporary but now we use it for everything, and the username in the url isn't entirely appropriate nor accurate for everything.

    If we could change it to ComoxValleyArts instead of ElevateTheArts that would be really helpful.



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    JotForm Support

    Answered by Mike_G on July 25, 2016 at 07:58 PM

    Although there is no way you can change your username through your account, we will be able to help you with that. Thank you for providing us the username that you would like to change your username for. However, I'm still going to ask for your permission before we proceed since you have mentioned about custom URL and you might be using a custom URL for most of your forms. Once we change your username, the custom URLs of your form that has the old username and might be live will no longer work.

    Please advise us on how you would like to proceed. Thank you.