What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
is there any way to change our username?Asked by ElevateTheArts on July 25, 2016 at 04:51 PM
or to allow for a different custom URL?
When we first opened this account it was expected it would be temporary but now we use it for everything, and the username in the url isn't entirely appropriate nor accurate for everything.
If we could change it to ComoxValleyArts instead of ElevateTheArts that would be really helpful.
Although there is no way you can change your username through your account, we will be able to help you with that. Thank you for providing us the username that you would like to change your username for. However, I'm still going to ask for your permission before we proceed since you have mentioned about custom URL and you might be using a custom URL for most of your forms. Once we change your username, the custom URLs of your form that has the old username and might be live will no longer work.
Please advise us on how you would like to proceed. Thank you.