What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are not

    Asked by lancebops on July 25, 2016 at 05:39 PM
  • Profile Image
    JotForm Support

    Answered by jonathan on July 25, 2016 at 10:01 PM

    That is not correct. I suggest you also review the JotForm Terms of Use for better understanding of the provisions.

    Your FREE subscription simply have reached submissions and storage limits. So there was a notification sent to you so that you can properly do the adjustments.

    I see that you have now upgraded to BRONZE plan. The account have now expanded limits.

    Let us know if you need further assistance.