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    Conditional Emails Sent / not sent randomly

    Asked by MullerEC on July 25, 2016 at 07:51 PM

    Please take a look at my submission email history. I can't seem to get conditional emails sent on a consistent basis to those people who match the conditions.  Then, if the email goes out it doesn't go to all the parties in the conditions. I've tried combining emails, separating emails, combining conditions and separating conditions. Nothing seems to work.  Can you please fix this? If not, I'll have to use a different service.  Do you think this would be solved if we used an SMTP server instead of your email system?  It's very frustrating!  Thank you. 

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    JotForm Support

    Answered by jonathan on July 25, 2016 at 10:42 PM

    This seems to be a duplicate thread. I see your same question was already responded to by our colleague here https://www.jotform.com/answers/890118

    I will marked this one closed. Please use that thread instead for your follow up message.