What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Conditional Emails Sent / not sent randomlyAsked by MullerEC on July 25, 2016 at 07:51 PM
Please take a look at my submission email history. I can't seem to get conditional emails sent on a consistent basis to those people who match the conditions. Then, if the email goes out it doesn't go to all the parties in the conditions. I've tried combining emails, separating emails, combining conditions and separating conditions. Nothing seems to work. Can you please fix this? If not, I'll have to use a different service. Do you think this would be solved if we used an SMTP server instead of your email system? It's very frustrating! Thank you.
This seems to be a duplicate thread. I see your same question was already responded to by our colleague here https://www.jotform.com/answers/890118
I will marked this one closed. Please use that thread instead for your follow up message.