I can't see my form on my iphone

  • Profile Image
    RedIce
    Asked on April 02, 2012 at 12:52 AM

    Hello,

    I have made a form for this webstie http://www.eliteathletepn.com.au

    I cant see this form on my iphone and my ipad it shows up not how it was designed. I had embed the code onto the website.

     

    Thanks in Advance

    Shannon

     

  • Profile Image
    gori-mathew
    Answered on April 02, 2012 at 02:36 AM

    Hi;

    You can try using iframe codes to embed your form ,

    To get your form's iframe codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame



    4.  Copy the codes provided in the succeeding screen

    This link will also guide you on how to embed the form using iFrame codes; http://jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

     Feel free to contact us again if the problem still persists.

  • Profile Image
    abajan
    Answered on April 02, 2012 at 03:04 AM

    Using the form builder to reduce the form's width from 690 to around 555 pixels might also help in the case of the iPad but admittedly, this is not the best solution.

  • Profile Image
    RedIce
    Answered on April 02, 2012 at 08:36 PM

    Hello, Thanks for the quick response.

    I have made the iframe and it works great on my IPad 3. But I have noticed that the iphone has the form in half its state height wise. Is their a way to fix this?

     

    Thanks in Advance

    Shannon