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  • Profile Image

    Background color of thank you page

    Asked by resilico on July 26, 2016 at 04:43 AM

    Hi,

     

    Here is an issue tht occurs in many of my forms (e.g. https://form.jotform.com/51202060610939)

    The background color of the thank you page as shown to the user is different from the color that was designed.

    Kind regards,

    Nathan Moked

     

     

    Screenshot
    thank My Forms JotForm different shown
  • Profile Image

    Answered by Irshad on July 26, 2016 at 06:32 AM

    I have checked your Form, and observe you have injected custom css code. And some of the custom css code is overwriting the background color of Thank you page.

    So please inject the below css code for changing the background color of Thank-you page.

    #stage{

        background-color: rgb(237, 201, 81)!important;

    }

    You can also verify the required functionality at my clone form on below URL:

    https://form.jotform.com/62072310880953

    If you need further assistance, feel free to revert back.

  • Profile Image

    Answered by resilico on July 27, 2016 at 05:51 AM

    This works fine, with one exception. Form https://eu.jotform.com//?formID=52692744021958 is not showing the Thank you page as required. 

    When I wanted to add the CSS code that you suggested I found an empty space. I pasteed the CSS code from some other form, but it still deoesn't show the intended Thank you page. 

  • Profile Image

    Answered by Irshad on July 27, 2016 at 07:45 AM

    Actually the css class which starts with the hash(#) symbol are based on the ID field of form. Generally the ID fields of every form is different, so it is not sure the css class of one form will work on another form too.

    I am checking the css code, and will send you further updates soon.

  • Profile Image

    Answered by Irshad on July 27, 2016 at 07:53 AM

    It seems the issue was because of CACHE. I have just cleared the CACHE of your Forms. So can you please check it once again.

  • Profile Image

    Answered by resilico on July 27, 2016 at 08:14 AM

    It's OK now. Thank you!

  • Profile Image

    Answered by Irshad on July 27, 2016 at 09:22 AM

    You are welcome. If you need further assistance, feel free to revert back.