What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not Receiving Submissions

    Asked by Michelle Richardson  on July 26, 2016 at 08:45 AM

    I upgraded to Bronze and still am not receiving submissions.  Please look into.

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    JotForm Support

    Answered by Chriistian on July 26, 2016 at 10:10 AM


    I can't see an account associated to your email mrichardson@spireintegrated.com. Can you please log into your account and respond to this thread so we will know which account to check?