What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Feedback button failure and Apple's iWeb webpages

    Asked by eburrowes on November 11, 2010 at 09:39 PM

    I've created a Feedback for using your AMAZING easy for builder for addition to one of my webpage created using Apple's iWeb software (v3.0.2).  To add the code to my iWeb page, I used the built in HTML Snippet widget, applied the code, and "published" the update - here is the URL http://web.me.com/eburrowes/EdinaLiberia/Welcome.html

    However, when the Feedback button is clicked, instead opening/creating an overlay with my Feedback form, it inserts portions of the form onto the page that is the same hight and width created by the HTML Snippet widget on the iWeb page.  Is this a issue with iWeb - or is the problem with the operator?  Appreciate any help you can give.  Oh, and thanks tons again - can't over emphasize how much I appreciate all y'all have done!

    Browser - Safari; Mac OS - 10.6.5; iWeb - v3.0.2; Host - Apple MobilMe

  • Profile Image

    Answered by eburrowes on November 11, 2010 at 10:55 PM

    A follow-up to the above: The Feedback "button" also appears ON my webpage when viewed in Safari, not at the right edge of the screen like those on jotform - and as such it does not track when the screen is scrolled.  I've also read, and tried, the special instructions for "Adding Form to an iWeb Page" but that didn't work either. So I'm back to the example I gave earlier.

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 12, 2010 at 04:19 AM

    I think it is not possible to use Feedback button on iWeb pages because the widget is shown within an IFrame. You will need to include the form directly instead of using the feedback button.

    We will look into finding a solution to include feedback forms on iWeb.

  • Profile Image
    JotForm Support

    Answered by seyhuns on December 16, 2010 at 09:57 AM


    Try our new feedback code:

    <script src="//www.jotform.com/min/g=feedback" type="text/javascript">
    new JotformFeedback({
    formId: "3********",
    buttonText: "BUTTON TEXT",
    base: "http://www.jotform.com/",
    buttonSide: "right",
    buttonAlign: "center",
    width: 700,height: 500});

    Please do not forget to change "3********" with your form id and "BUTTON TEXT" with the text you want.

    Thank you.

  • Profile Image

    Answered by moyo777 on May 22, 2011 at 12:00 PM

    For me this still does not work with iweb. It just shows it with a slightly bigger but still not complete pop up and can not be closed


    Any help will be greatly apperciated

  • Profile Image

    Answered by cfranson on April 21, 2012 at 02:12 PM

    Worked for me!!