What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Access

    Asked by Clifford Narcis on April 02, 2012 at 04:31 AM

    Hi,

     

    I'm having trouble remembering access to a form we created on JOTFORM some time ago, I've tried all possible usernames i can think of but it won't work. i do have a copy of the form on my client's website ( www.heinzbabies.com/membership.html) and the ID code of the form is: 10941115249

     

    How do i regain access to this form? Please help.

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    JotForm Support

    Answered by Goldo on April 02, 2012 at 04:36 AM

    You do have a 'Free Account' registered using gmail.com email adddress. 

    To retrieve the account please visit Jotform.com homepage. On the bottom right, click 'Forgot Password'.

    Hope that helps!

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    Answered by Clifford Narcis on April 02, 2012 at 04:45 AM

    Yes, but i can't remember that as well. My staff was the one who created the account and has since left the company...all i need is an indication of what the username / email address might be, i think i can figure out the rest. But i have no idea where to start looking

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    JotForm Support

    Answered by Goldo on April 02, 2012 at 04:53 AM

    @Clifford,

    That gmail email address I'm referring to is your personal gmail account.

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    Answered by Clifford Narcis on April 02, 2012 at 04:56 AM

    Thanks! it worked.

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    JotForm Support

    Answered by Goldo on April 02, 2012 at 04:57 AM

    Glad you found it. Thanks for using Jotform Clifford!