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    Why doesn't the form post the product names and so on to Webhooks.

    Asked by sadlow on July 26, 2016 at 10:08 AM

    Why doesn't the form post the product names and so on to Webhooks.

    RequestBin told me, that only an array is given, which only contains:


    but there I cannot get any prices, product names or quantities.

    Is there a box that I forgot to check?

    This is a re-post of a comment on How to Add Options to Payment Forms

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    JotForm Support

    Answered by david on July 26, 2016 at 11:14 AM

    Products are indeed passed as an array.  If you require separate entries with product labels, it would require setting up your products outside of the payment field.  You can then use calculation values:


    And total those values up in a calculation field:


    Then pass that total to your payment field:


    This will allow your products to function the same as any other field.


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    Answered by sadlow on July 26, 2016 at 11:21 AM

    I don't understand. Everything in the form and the submissions of it works just fine right now, it is just not passed through Webhooks. I can see all values in a final submission entry in my inbox:

    Motiv 1 (Amount: 43.00 EUR, Auflage (Motiv 1): 5)  Motiv 2 (Amount: 57.00 EUR, Auflage (Motiv 2): 10)  Motiv 4 (Amount: 43.00 EUR, Auflage (Motiv 4): 5)  Motiv 7 (Amount: 29.00 EUR, Auflage (Motiv 7): 3)

    "Motiv 1" is the product name and there are the amounts and quantities, I just don't get, why this variables are not posted in an array through Webhooks. I just want this content to be passed, which is obviously in there, because this correct submissions are produced by the widget. How do I get this string, which is already in my inbox!?!? :-(

    my form preview is here: https://www.jotformeu.com/form/61931347292357?preview=true

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    JotForm Support

    Answered by david on July 26, 2016 at 11:26 AM

    It looks like you have multiple threads open regarding this topic.  My colleague will be following up in your other thread shortly: