What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Convert tools showing blank columns?

    Asked by kn2011 on July 26, 2016 at 10:09 AM
    I have tried your convert tools (link)  All went successfully with 46 submission, but in my
    submission views - only the first column is not blank (Submission date) all 8 others columns is empty.
  • Profile Image
    JotForm Support

    Answered by Charlie on July 26, 2016 at 10:17 AM

    May I know what convert tool you are referring to? Are you referring to this one http://www.convertcsv.com/csv-viewer-editor.htm? Unfortunately, that app is not related to us (JotForm). I believe that is a 3rd party app that is personally suggested by one of my colleagues. 

    You can actually download your form submissions as PDF, CSV or Excel file, you can check this guide: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    You can also create reports, here's a guide to learn more about them: https://www.jotform.com/help/326-How-To-Create-Form-Reports-in-JotForm 

    Aside from those, we have other apps that you can use to manage or view your submission data. You can check our apps page for that: https://apps.jotform.com/ 

    One of the most useful app that we have is the Google Spreadsheet integration. It allows you to have your form submissions on an online spreadsheet. 


    I hope that helps. If I misunderstood your concern, please do provide us more information.