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    Convert tools showing blank columns?

    Asked by kn2011 on July 26, 2016 at 10:09 AM
    I have tried your convert tools (link)  All went successfully with 46 submission, but in my
    submission views - only the first column is not blank (Submission date) all 8 others columns is empty.
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    JotForm Support

    Answered by Charlie on July 26, 2016 at 10:17 AM

    May I know what convert tool you are referring to? Are you referring to this one http://www.convertcsv.com/csv-viewer-editor.htm? Unfortunately, that app is not related to us (JotForm). I believe that is a 3rd party app that is personally suggested by one of my colleagues. 

    You can actually download your form submissions as PDF, CSV or Excel file, you can check this guide: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    You can also create reports, here's a guide to learn more about them: https://www.jotform.com/help/326-How-To-Create-Form-Reports-in-JotForm 

    Aside from those, we have other apps that you can use to manage or view your submission data. You can check our apps page for that: https://apps.jotform.com/ 

    One of the most useful app that we have is the Google Spreadsheet integration. It allows you to have your form submissions on an online spreadsheet. 

     

    I hope that helps. If I misunderstood your concern, please do provide us more information.