Convert tools showing blank columns?

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    Asked on July 26, 2016 at 10:09 AM
    I have tried your convert tools (link)  All went successfully with 46 submission, but in my
    submission views - only the first column is not blank (Submission date) all 8 others columns is empty.
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    Answered on July 26, 2016 at 10:17 AM

    May I know what convert tool you are referring to? Are you referring to this one Unfortunately, that app is not related to us (JotForm). I believe that is a 3rd party app that is personally suggested by one of my colleagues. 

    You can actually download your form submissions as PDF, CSV or Excel file, you can check this guide: 

    You can also create reports, here's a guide to learn more about them: 

    Aside from those, we have other apps that you can use to manage or view your submission data. You can check our apps page for that: 

    One of the most useful app that we have is the Google Spreadsheet integration. It allows you to have your form submissions on an online spreadsheet. 


    I hope that helps. If I misunderstood your concern, please do provide us more information.