What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Accessing previous submission data

    Asked by licc on July 26, 2016 at 10:17 AM

    Hello,

    We have had the basic account for a few years now which allows 500 submission records to be stored. We would now like to see the full list of everyone who has ever signed up (way more than 500) so want to see historical submissions. If we subscribe to a paid plan will we be able to see all historical submissions?

    Thanks

    Kelly 

    submission data previous submission Submissions subscribe basic account thanks
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 26, 2016 at 11:24 AM

    Submissions that were manually deleted by you, won't be recovered.

    You are actually in a storage plan, which gives you unlimited storage, and  I can see you have  1941 stored submissions in your account.

    Let us know if you need more help.