Accessing previous submission data

  • Profile Image
    licc
    Asked on July 26, 2016 at 10:17 AM

    Hello,

    We have had the basic account for a few years now which allows 500 submission records to be stored. We would now like to see the full list of everyone who has ever signed up (way more than 500) so want to see historical submissions. If we subscribe to a paid plan will we be able to see all historical submissions?

    Thanks

    Kelly 

  • Profile Image
    BDAVID
    Answered on July 26, 2016 at 11:24 AM

    Submissions that were manually deleted by you, won't be recovered.

    You are actually in a storage plan, which gives you unlimited storage, and  I can see you have  1941 stored submissions in your account.

    Let us know if you need more help.