What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why Jotform is down?

    Asked by Smoothyltd on July 26, 2016 at 10:58 AM



    Recently i have had a drop in traffic coming from the use of Jotform.

    I just check is 3 times in a row and it says "due to high traffic there is no service, we are trying to rectify this as soon as possible".


    Can you please confirm, my entire business is built on Jotform, I cannot afford this.

    Speak soon,


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    JotForm Support

    Answered by Nik_C on July 26, 2016 at 12:17 PM

    I checked your forms and our status and didn't notice that we were down recently, as you can see in this link: http://jotformstatus.com/

    Probably it was some temporary glitch.

    If you still experience any issue please let us know.

    Thank you!