no puedo entrar a la cuenta de usuario

  • Profile Image
    Asked on July 26, 2016 at 11:03 AM

    buenos dias lo que pasa es que en mi cuenta de usuario tengo los formularios de mi cuenta y no he podido entrar y se que ya esta que se me termina la suscripción y quiero renovar

  • Profile Image
    Answered on July 26, 2016 at 12:16 PM

    If I understand your message correctly, you seem to be having issues logging into your account or accessing your forms, and you are also looking to upgrade your subscription. You can log into your account over the following link:

    In case that you do not remember the password for your account, you can always use the Forgot Password feature on the login page:

    When it comes to upgrading your account, after you have logged into your desired JotForm account, you can upgrade directly from the pricing page of your account, as described in the following guide:

    If I have misunderstood any of your concerns due to a language barrier, I apologize, and in such a case please provide a little more information about what it is exactly you are having troubles with, and we'll be happy to help out. Thank you.