What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My company administrator can see all of the forms I created except one and we can't figure out why!

    Asked by mbernier on July 26, 2016 at 12:52 PM

    Here's the url to the form:  https://form.jotform.com/52654096551156  

    Our company administrator wants to be able to give someone else access to administer the form, but can't see this form in the Executive Services folder.  But he can see all of my other forms in the Executive Services folder...just not this one!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on July 26, 2016 at 01:32 PM

    Is the account ggostomski2003 being used by your administrator? I see that the form 'Financial Transactions Approval Request Form' is in your account and is not shared with anyone and so the other account holder is not able to view the form.

    You may share the form with the other account or move the form directly to the other account so that he can share the form with you again since you are a sub-account user. You may drag and drop the form the sharing account folder to move the form to his account.

    Hope this information helps!