Why is my form disabled?

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    KBTravelDTE
    Asked on July 26, 2016 at 01:17 PM
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    Irshad
    Answered on July 26, 2016 at 01:57 PM

    I see that your account is auto-suspended by our anti-phishing system which is strict to scan each JotForm to calculate the probability of phishing activities.

    I have also manually checked your forms and found one of your form (formID=51413258520144) ask for the Credit card related details, it violates the terms of Jotform. So I would suggest you to remove Credit card related details from the Form, and then we will activate your account again. 

    You can create the Order or Payment form, by using the standard process of Jotform. Please check the details about Order and Payment form on the below URL:

    https://www.jotform.com/help/chapter-7-Payment+Forms

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    Holidea
    Answered on July 26, 2016 at 02:01 PM

    I can not find this form. Can you help me whith the name of the form?

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    KadeJM
    Answered on July 26, 2016 at 02:36 PM

    Your form that you are looking for is this one http://www.jotform.us/form/51413258520144.

    It seems that was the only one in violation of our terms of usage so I have removed the offending fields and reactivated your account for you.

    And please be sure in the future not to do that again or it may result in a permanent suspension. 

    Thank you for your cooperation!

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    Holidea
    Answered on July 26, 2016 at 03:23 PM

    I recived an email with your answer. It is not my form. I think I made a mistake and I answered to a question before what was not for me.

    Sorry.

     

     

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    KadeJM
    Answered on July 26, 2016 at 03:39 PM

    @Holidea

    You are a different user than the one above so I apologize about the confusion as well.

    If you are still having issues please let us know in a new thread instead of following it up on threads that exist already.