What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are adding one of these forms to a test site but it isn't showing up. Is it because it is on a different domain?

    Asked by Jenny Pierce  on July 26, 2016 at 03:41 PM
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    JotForm Support

    Answered by EltonCris on July 26, 2016 at 04:10 PM

    Can you please provide the form URL in question? It'd also help if you can provide the test site so we can inspect the problem in our browser.

    Also, have you tried using the iframe embed code so far? This should work without any problem.

    We'll await your reply.

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    Answered by Jenny Pierce  on July 26, 2016 at 04:45 PM
    Hi Jotform,
    I ended up adding the form instead and everything works fine.
    Thanks for getting back to me so quickly!
    Jenny Pierce,
    eCommerce Content Specialist
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