Regarding Saving a Form & Continuing Later: If the user ID is an email address, can a form be submitted an unlimited amount of times without issue

  • PorchLightRE
    Asked on July 26, 2016 at 6:20 PM

    Based on the information in this link: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later - it appears you can build forms that can be saved as incomplete. The how-to indicates an email should be used as the unique user ID for this process to work. We use forms to gather similar information from the same users over and over. If I build the form to "save as incomplete" with the email address as the user ID, will the system be able to capture the new, different, information upon each submission?

  • Chriistian Jotform Support
    Replied on July 27, 2016 at 2:35 AM

    Once the form is submitted, the session for that email address will be cleared. This means all the data that was saved will be cleared after the form is submitted. Your users will be able to make new entries to your form using the same email address after they submit the previous data. 

    If you need further assistance, feel free to let us know.
    Regards.

  • PorchLightRE
    Replied on July 27, 2016 at 5:00 PM

    Thanks! I decided it would be better for our users to have a unique ID as they will not be able to have more than one incomplete form with their email address. 

  • jonathan
    Replied on July 27, 2016 at 9:14 PM

    Thank you for taking the time updating us on the status. 

    Feel free to contact us anytime should you require further assistance.

    Cheers