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    I am not receiving email notifications

    Asked by royalturkish on July 26, 2016 at 06:47 PM

    hi I can not receive email notifications.

    Page URL:
    http://www.royalturkish.com/izmir/learn-turkish-language-course-turkey<br/>/online-enrolment-form/

    email notification email email notifications not receive receive
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    JotForm Support

    Answered by liyam on July 27, 2016 at 02:54 AM

    Hello,

    Your email landed in the bounce list because of this error:

    Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT

    It looks like it's rejecting the default email address sender. And due to the multiple rejections of your email domain, it caused your email to be added in the bounce list. Can you please set the sender email address as noreply@formresponse.com and see if it works?  

    If you need assistance, please let us know.

    Thanks.