What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving email notifications

    Asked by royalturkish on July 26, 2016 at 06:47 PM

    hi I can not receive email notifications.

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    JotForm Support

    Answered by liyam on July 27, 2016 at 02:54 AM


    Your email landed in the bounce list because of this error:

    Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT

    It looks like it's rejecting the default email address sender. And due to the multiple rejections of your email domain, it caused your email to be added in the bounce list. Can you please set the sender email address as noreply@formresponse.com and see if it works?  

    If you need assistance, please let us know.