Not letting me email out forms

  • Profile Image
    Asked on July 26, 2016 at 09:20 PM

    I'm trying to email out a form and when I type in the captcha it keeps telling me that I've reach my limits but my account says I haven't! Help! I have contracts I need to send out!!

  • Profile Image
    Answered on July 27, 2016 at 03:32 AM


    We have different limits when sending your form using the mail option found on the Publish Wizard. Is this what you're referring? If yes, since you are on the free account, you can only send a maximum of 2 emails per hour. If you want a higher limit, we suggest to upgrade your account to any of the paid plans.

    However, if you wish to stay on the free plan, I suggest to take your form URL and send them using your email app instead.

    Thank you!