1000 submissions aloud? inaccurate!

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    2adorable
    Asked on April 02, 2012 at 09:41 AM

    when i edit my forms it increses the count on the submissions, this makes for inaccurate monthly submission count, and can increase future costs. how can this be rectified? 

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    AtacanC
    Answered on April 02, 2012 at 10:02 AM

    We apologize for any inconvenience this may have caused. I wasn't able to replicate the said issue. But i will submit a ticket to our developers for further investigation. 

    Thanks for your cooperation and patience.

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    2adorable
    Answered on April 02, 2012 at 10:21 AM

    THANK YOU. I AM WILLING TO PAY MORE IF NEEDED

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    aytekin
    Answered on April 02, 2012 at 11:10 AM

    When you edit an entry and submit it, you are doing a form submission. So, your submission counts increase. 

    I don't think we did this intentionally, and we might change it in the future. But I don't think this is a bug. 

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    2adorable
    Answered on April 02, 2012 at 11:19 AM

    i know its not a bug, but for crm purposes i edit my forms so i know what i am using each submission for. i would like a way for this to be avoided interms of incresing my submissions all the time.

    its almost like i am paying for everytime i edit my form after it has already been submitted, plus i cant properly cound how many submissions are comming in.

     

    is there an integrated CRM ?

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    jeanettebmz
    Answered on April 02, 2012 at 02:14 PM

    We offer a Licensed Form Builder application called Jotform Application

    JotForm Application includes free installation on your site and 3-month email support. You need to have PHP and Mysql on your server to be able to run JotForm Application. It comes with full source code and you are free to customize the design or change source code according to your needs.

    You can find more information about JotForm licensing options on the page below.

    http://www.interlogy.com/products/jotform/ 

    Kindly  take a look at the page and if you have any further questions, let us know.

    Jeanette


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    2adorable
    Answered on April 03, 2012 at 10:15 AM

    ok i will do that