Other payment method (not credit card)

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    Asked on July 27, 2016 at 12:04 AM

    I have tried 2 times, using different card but transaction failed. I wonder if i could pay via pay pal

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    Answered on July 27, 2016 at 04:54 AM

    Hello fannychin,

    I'm not sure I fully understand the matter at hand. If you're trying to re-upgrade your subscription, can you provide us more information on this on how it failed?

    I see that currently you have a Premium subscription with us which is just about to get downgraded.

    We'll be looking forward to your response.


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    Answered on July 27, 2016 at 05:28 AM

    Hi fannychin,

    Paypal option is also available among our payment methods. 

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    Answered on July 27, 2016 at 05:45 AM
    I am on a usd90/annum package. I am trying to renew it but having problems with credit card online payment
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    Answered on July 27, 2016 at 08:37 AM

    Actually currently USD $90/year package is not available. The charges of "Bronze subscription plan" is $159/year or $19/month, which is the lowest paid plan. 

    Please check the updated price and feature details of every Jotform subscription plans on the below URL:


    If you need further assistance, feel free to revert back.