Form notifications are not being received.

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    Asked on July 27, 2016 at 01:13 AM

    same here, not in the bounce list but not received email.

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    Answered on July 27, 2016 at 01:26 AM

    I checked our mail logs and it seems that all the notifications were sent successfully to your email address. You can also check this on your end by following this guide: How to View All Your Form Email History.

    Please check your spambox to see if the emails were sent there. Also make sure that is in your trusted senders list. For more information on notification issues, you may also check out this guide: Why I am not receiving email notifications?


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    Answered on July 27, 2016 at 05:14 AM

    Problem solved. thank you

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    Answered on July 27, 2016 at 06:55 AM

    On behalf of my colleague Christian, you're welcome.

    Do not hesitate to contact us for any questions you might have.

    Thank you!