Form notifications are not being received.

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    kevintaw
    Asked on July 27, 2016 at 01:13 AM

    same here, not in the bounce list but not received email.

    http://prntscr.com/by0bx1

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    Chriistian
    Answered on July 27, 2016 at 01:26 AM

    I checked our mail logs and it seems that all the notifications were sent successfully to your email address. You can also check this on your end by following this guide: How to View All Your Form Email History.

    Please check your spambox to see if the emails were sent there. Also make sure that noreply@jotform.com is in your trusted senders list. For more information on notification issues, you may also check out this guide: Why I am not receiving email notifications?

    Regards.

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    kevintaw
    Answered on July 27, 2016 at 05:14 AM

    Problem solved. thank you

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    Nik_C
    Answered on July 27, 2016 at 06:55 AM

    On behalf of my colleague Christian, you're welcome.

    Do not hesitate to contact us for any questions you might have.

    Thank you!