I cannot save the option "turn off" Limit File Size on upload file

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    Holidea
    Asked on July 27, 2016 at 02:05 AM

    Hello, 

     

    I need that my reps charge images of contracts in a report, but when i set the option "Limit file size" in the position "OFF" and save it ,  it return automatically set to "ON - 1024 px".

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    BJoanna
    Answered on July 27, 2016 at 05:37 AM

    I am not exactly sure what you are trying to achieve. Where are you trying to turn off "Limit file size"? 

    If want to change the upload size limit of your File upload field, please check this guide:

    https://www.jotform.com/help/33-Changing-the-upload-size-limit 

    It is not possible to turn OFF "Limit file size", but you can set Max file size to 1 GB, which is JotForm upload max size.

    If I did not understood you correctly, please explain in more details where are you trying to set the option "Limit file size" in the position "OFF". Also please provide us ID of the form, you are working on and if possible a screenshot of your issue.

    Let us know if you need further assistance.