What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I make more or free upload space

    Asked by rstroink on July 27, 2016 at 04:33 AM
    free upload space clear upload space clear uploads upload space
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    JotForm Support

    Answered by Boris on July 27, 2016 at 06:33 AM

    You can get more upload space by upgrading to a higher subscription plan:

    https://www.jotform.com/help/331-How-to-upgrade-my-account

    For example, our Silver plan allows having up to 100 GB of available upload space for your files.

    Alternatively to upgrading your subscription, you can delete some of your existing submissions to clear out the upload space. Deleting a submission will delete any files that were uploaded within that submission as well, so you can simply go through your submissions and delete the old ones that contain uploaded files.

    Please don't forget to export your submissions first and download your uploaded files, prior to deleting them, so that you do not lose access to your precious data:

    https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    https://www.jotform.com/help/356-How-to-Download-the-Submission-Files

    Let us know if any further clarifications are needed, and we will be happy to help. Cheers