Unable to show fields related to the selected equipment

  • asifjamilakhtar
    Asked on July 27, 2016 at 8:26 AM

    I AM UNABLE TO SHOW RELEVANT EQUIPMENT DETAIL. e.G IF I SELECT WATER COOLED CHILLER ONLY WATER COOLED CHILLER SHOULD BE SELECTED AND AFTER GIVING DETAIL THE USER SHOULD BE ABLE TO SUBMIT THE FORMS. HOWEVER IF MORE THAN 1 EQUIPMENT IS SELECTED RELEVANT PAGES SHOULD SHOW THE INFORMATION. WHERE AM I GETTING WRONG?

  • Chriistian Jotform Support
    Replied on July 27, 2016 at 10:59 AM

    I am currently checking your form. Please give me some time to further check this issue. Will get back to you once I get a solution to the issue. Regards.

  • Chriistian Jotform Support
    Replied on July 27, 2016 at 11:13 AM

    As per checking your form, it seems that you want to show/hide a certain page based on some condition. To do this, instead of using the Show/Hide Field condition, you will need to use the Skip Page/Hide a Page condition.

    Unable to show fields related to the selected equipment Image 1 Screenshot 60

     

    But first you will need to pass the value of the Equipment field to a Calculation field so you can have a comma delimited value of the selected equipment. You can just hide the Calculation field so your user will not be able to see the field.

    Unable to show fields related to the selected equipment Image 2 Screenshot 71

    Please ensure to check the "Add field to equation as text by default." option before adding the Equipment field in the Calculation Field. Just click on the Show Advanced Options to show the setup.

    Unable to show fields related to the selected equipment Image 3 Screenshot 82

     

    Then once you have added the Calculation field, you can now use the field in your condition.

    Unable to show fields related to the selected equipment Image 4 Screenshot 93

     

    Here is a sample condition that you can use in your form.

    Unable to show fields related to the selected equipment Image 5 Screenshot 104

    In the condition, when WATER COOLED CHILLER is not selected then it will Hide Page 6 (WATER COOLED CHILLER PRODUCT SPECIFIC INFORMATION section)

    You can clone this sample form so you can further check the setup: https://form.jotform.com/62083839331962. To clone a form, just follow the instructions provided in this article: How to clone an existing form from a URL.

     

    Do let us know if you need further assistance.
    Regards.

  • asifjamilakhtar
    Replied on July 27, 2016 at 12:45 PM
    I m completely unable to understand and need online help
    ...
  • Welvin Support Team Lead
    Replied on July 27, 2016 at 2:22 PM

    You just need to follow the given steps and you should be able to accomplish the form. Would you like us to apply the given solution to your form instead? Please confirm and we'll be happy to do it for you. 

  • asifjamilakhtar
    Replied on July 27, 2016 at 2:45 PM
    Lemme give it a try tomorrow morning. Surrender is not an option I will
    rather love to have a team viewer support session from your side.
    ...
  • Welvin Support Team Lead
    Replied on July 27, 2016 at 3:50 PM

    I'm sorry, but we don't offer a TeamViewer support. But if you can't make it and/or having some issues while following the instructions, let us know here and we'll try to explain the steps to you.