What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to know if the file uploads in my form are stored on your servers

    Asked by ocalle on July 27, 2016 at 08:33 AM

    Hello, I want know how you handle the space of attachment, for example i send a form to google spreadsheet with a 2 attached photos, that attachments are saved on your server?, which is my limit, in the other hand if i use more u inform me?

    Best regards

     

    saved attached
  • Profile Image
    JotForm Support

    Answered by Welvin on July 27, 2016 at 10:49 AM

    Yes, the files will be stored on our servers and links to the files will be added in the Google Spreadsheet. You can download the files from the sheet or by going to your form submissions page:

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Yes, there will be a notification email when you reach 90% of your File Storage limit as well as a warning message in your My Forms page.