Could I get the full log about why my email was in the bounce list?

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    pleymo
    Asked on July 27, 2016 at 09:31 AM

    Good day! Can you help me with this

    The electronic mail service of mail.ru requests the complete text of the report on nondelivery of the letter or a complete log of SMTP (log of operation of an email server) of session of the mail sending by

    the server of the sender to your address. 
    The specified log shall contain several attempts of mail sending to mail
    boxes of our mail service, and also complete response of our server 
    (mxs.mail.ru)

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    Kevin_G
    Answered on July 27, 2016 at 09:40 AM

    I will forward the thread to our second level, we should wait for news from our second level about this, we will let you know as soon as we get news. 

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    pleymo
    Answered on July 27, 2016 at 10:07 AM

    Okay