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One of our forms is not registering new submissionsAsked by CARLYJACKSON on July 27, 2016 at 10:21 AM
Clients have completed this form, and once they press submit, it is going to a blank screen, no displaying the usual confirmation message and not registering in the submissions file.
I really need to sort this asap as I am worried those clients who have completed will be forced to do it again
Submissions new submissions message jotformeu and
Apologies for the inconvenience. We have informed our back-end team about this and they have fixed it as immediate as possible. Could you please check again and see if the forms are now working as expected?