One of our forms is not registering new submissions

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    CARLYJACKSON
    Asked on July 27, 2016 at 10:21 AM

    Clients have completed this form, and once they press submit, it is going to a blank screen, no displaying the usual confirmation message and not registering in the submissions file.

     

    I really need to sort this asap as I am worried those clients who have completed will be forced to do it again

     

    https://submit.jotformeu.com/submit/52634287699371/

     

    Kindest 

     

    Carly

  • Profile Image
    Charlie
    Answered on July 27, 2016 at 11:00 AM

    Apologies for the inconvenience. We have informed our back-end team about this and they have fixed it as immediate as possible. Could you please check again and see if the forms are now working as expected?