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  • Profile Image

    Custom redirect to "thank you" page doesn't work

    Asked by sadlow on July 27, 2016 at 10:33 AM

    When I fill the form, out of the sudden the redirect to my custom link does not work anymore. I just get a blank page:

     

    My form:

    https://www.jotformeu.com/form/61931347292357?preview=true

     

    should redirect to:

    http://www.baseline-media.de/design/vip-kunden/danke/

     

    but just shows blank page on:

    https://submit.jotformeu.com/submit/61931347292357/

     

    I already cleared the cache, I don't know what I changed, because just minutes ago it worked just fine for hours!

    Page URL:
    https://www.jotformeu.com/form/61931347292357?preview=true

    doesn't work thank work redirect to
  • Profile Image
    JotForm Support

    Answered by david on July 27, 2016 at 11:10 AM

    Apologies, we had a brief issue with EU based forms that should now be fixed.  If you have any further trouble with your forms not submitting, let us know and we will be happy to have another look.