What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The jotform is not saving can this be resolved please ?

    Asked by gzenergy on July 27, 2016 at 10:45 AM

    When saving the form or editing it is not saving 

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    JotForm Support

    Answered by david on July 27, 2016 at 11:15 AM

    Apologies, we had a brief issue with EU based forms that should now be fixed.  If you have any further trouble with your forms not submitting, let us know and we will be happy to have another look.

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    Answered by gzenergy on July 28, 2016 at 10:04 AM



    When creating new form and saving there is # symbols appearing see below also when going into edit the form the fields are becoming unpopulated.

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    JotForm Support

    Answered by david on July 28, 2016 at 11:32 AM

    This was a temporary issue that should now be fixed.  Unfortunately, the data for that submission may be corrupted.  It can be recovered via email notifications: