The jotform is not saving can this be resolved please ?

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    gzenergy
    Asked on July 27, 2016 at 10:45 AM

    When saving the form or editing it is not saving 

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    david
    Answered on July 27, 2016 at 11:15 AM

    Apologies, we had a brief issue with EU based forms that should now be fixed.  If you have any further trouble with your forms not submitting, let us know and we will be happy to have another look.

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    gzenergy
    Answered on July 28, 2016 at 10:04 AM

     

    hi

    When creating new form and saving there is # symbols appearing see below also when going into edit the form the fields are becoming unpopulated.

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    david
    Answered on July 28, 2016 at 11:32 AM

    This was a temporary issue that should now be fixed.  Unfortunately, the data for that submission may be corrupted.  It can be recovered via email notifications:

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History