What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Apparently my forms are suspended. Please fix this error.

    Asked by WetBread on July 27, 2016 at 10:52 AM

    I created a donation form, where people put the amount they want to donate the site, and pay safely via PayPal. But some time after i was just changing a bit the CSS of the form, it got disabled. I didn't even put in in my website. Actually, not only this form got suspended, but all my forms. Please, fix this.

    Note: The form was in brazilian portuguese, as PayPal configs.

    The other form is in my website already, people just needed to put their Steam links, so i can add them as friends. It got suspended too. This is the website page: http://wetbreadgaming.weebly.com/steam.html

    Page URL:
    https://form.jotformz.com/62084234672657

    Screenshot
    My Forms fix donation site all
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 27, 2016 at 01:19 PM

    I have checked and your account is autosuspended by our phishing system. I have inspected your forms and I did not found any fields that are against our terms of use, so I have activated your account. Your forms are now working.

    Let us know if you need further assistance.