File uploads to my forms are failing, what is going on?

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    jonjh99
    Asked on July 27, 2016 at 10:52 AM

    Our form users just reported that they cannot upload files anymore. I just checked this myself and I am getting them same error. When I look at our usage we are well below our upload and submission storage limits.

    Please help us to identify and fix this error, as our users are keen to complete their submission asap.

    Thanks,

    Jon

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    david
    Answered on July 27, 2016 at 11:24 AM

    Apologies, we had a brief issue with EU based forms that should now be fixed.  If you have any further trouble with your forms not submitting, let us know and we will be happy to have another look.