What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a problem with the site at present as none of our forms seem to be sending.

    Asked by craigg24 on July 27, 2016 at 10:53 AM

    When a form is sent we should get tick sign showing it has gone but this isn't working and form are not getting through

    Regards

    Craig at Network Executive Chauffeurs

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    JotForm Support

    Answered by david on July 27, 2016 at 01:09 PM

    We had a temporary issue earlier with EU based forms that has since been fixed.  Forms should be working properly as of this time.  If any of yours are still not functioning as they should, let us know and we will be happy to have another look.

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    Answered by dorsetholidaylets on July 27, 2016 at 01:22 PM

    I have 3 forms that were completed between 17:21 and 17:17:33 GMT time that I had email confirmation for but they do not appear on the submission file. Will they appear later?

    If not, this is a serious issue as people will be relying on your submissions and if they have not requested an email and do not see your notice they will not know about them and the data will be lost.

    Regards 

     

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    JotForm Support

    Answered by EltonCris on July 27, 2016 at 02:34 PM

    @dorsetholidaylets

    We will answer your question on your thread https://www.jotform.com/answers/892032.