JotForm not sending the request password reset email

Your system is not sending me instructions to reset.  Please help!

Thank you~

Please try requesting for a password reset again. You should be able to receive it now. The reason you didn't get your reset password email is because your email is in the bounce list. I have removed your email in the bounce list.  

Also, it is a good idea to whitelist our mail servers and IP addresses. Here's the guide: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

Lastly, please check these related guides: 
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

Let us know if you still not receiving your reset password email, so we can help you further. Thank you.