JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please try requesting for a password reset again. You should be able to receive it now. The reason you didn't get your reset password email is because your email is in the bounce list. I have removed your email in the bounce list.
Also, it is a good idea to whitelist our mail servers and IP addresses. Here's the guide: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Lastly, please check these related guides:
Let us know if you still not receiving your reset password email, so we can help you further. Thank you.