Having problems integrating mailchimp

  • Profile Image
    Asked on April 02, 2012 at 12:37 PM

    I am trying to intergrate the information from jot form into our mailchimp account.  When I go through the integration wizard I reach the point where I am asked to 'Match form fields, please select from fields to se sent as 'full name' and 'email' address.  This is not compatible with required fields in mailchimp (which are the same on jot form).  When i select next a message comes up asking me to make the following fields unrequired in mailchimp 'country you are from' and 'contact telephone number.'


    Though I have ensured all of the required information on both jotform and mailchimp are the same I cannot seem to co-ordinate.  I am not particularly expert with this process so I hope you can help me out.


    Best wishes

  • Profile Image
    Answered on April 02, 2012 at 04:25 PM

    Thank you for contacting us.

    Let me please inform you that our MailChimp integration is based on two fields only, Full Name and Email Address. You can use as much fields as you want, however, only the mentioned above fields (variables) will be sent to your MailChimp based mailing list.

    Please mark the country you are from and contact telephone number fields unrequired through MailChimp. It should solve the problem.

    We have also added multiple fields MailChimp integration to our feature request list, and it will be implemented after some time.

    Please feel free to contact us if you need any further assistance. We will be happy to help you.

  • Profile Image
    Answered on June 25, 2012 at 07:19 AM

    Any date on when you'll be able to pass, at least, country and address data to MailChimp - really would be good to be able to collect this data at the time form is filled!

  • Profile Image
    Answered on June 25, 2012 at 12:12 PM


    Unfortunately we can not set a timeframe as to when these features would available. However the dev. team is very aware this request has already been made by several users .

    Best regards