How to add an upload file field

  • Profile Image
    Rich Tamayo
    Asked on July 27, 2016 at 01:07 PM

    Does this feature allow me to add an "upload file" button on my website, whereas my clients could click and upload a large video file (say, two gigs) and then that file would be sent to my email?

    This is a re-post of a comment on New Feature: Get Uploaded Files as Email Attachments

  • Profile Image
    Answered on July 27, 2016 at 02:18 PM

    Hey Rich, this new feature [ARTICLE: Get-Uploaded-Files-as-Email-Attachments] will not allow you to add an upload file button on your form. What this feature basically does is to give you the ability to set uploaded files as attachments on your email notifications (if and only if you already have an upload file field on your form).

    If you wish to add an Upload Field, just click BASIC FIELDS on the left of your FORM BUILDER > then drag the FILE UPLOAD field to your form

    Afterwards, you may set the upload limits or the file type extensions your users are allowed to upload. Take note that you might need to have a paid account to get this working, since free accounts only allow a total amount space of 100 MB. You can view the total space allowed per plan on this page 

    Ensure you will read this guide [GUIDE: Changing-the-upload-size-limit] so you have an idea on how to set the upload limit, and at the same time, the limits imposed by Jotform and other storage platforms in case you plan on integrating your form with Dropbox or Google Drive. If your aim is to get video files (in your question, you mentioned 2GB), it wouldn't be possible as our upload max size is set to just 1GB. 

    For further reading, I recommend you take a look at this page [GUIDE: Which-file-types-are-allowed-for-the-upload-field] so you can see which file types are accepted by default and how to change them as needed.