We are having a problem with forms, they are not working. Website www.delpackaging.com

None of the forms on our website are working. When they fill them out we do not get them.

Upon checking one of your form, I can see that the recipient email was in bounce list:

Please check if the recipient of your other forms are in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender. Here are our domain names:

- us-sub1.jotservers.com

- us-sub2.jotservers.com

- aws-sub1.jotservers.com

- aws-sub2.jotservers.com

- us-app2.jotservers.com

- jotservers.com

- jotmails.com

- jotform.com

- amazonses.com

- email.amazonses.com

- *.smtp-out.amazonses.com

- jotform.co

- secure.jotform.co

- s3.amazonaws.com  

- static-interlogyllc.netdna-ssl.com

Let us know if you need more help, we will be glad to assist you.