JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Not getting form email notificationsAsked by 1gymrat on July 27, 2016 at 01:42 PM
I am not receiving the entry form along the payment notification. This has happened before and it was because my email address somehow got on the bounce list, but that is not the case this time. Not sure what is going on.
It seems that the reason is the same in this case. Your email address ended up in our bounce list.
It has been removed from the bounce list now. The email delivery should be restored.
If you updated the email setting to use only our standard email@example.com sender it should fix the issue completely.