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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Not getting form email notifications

    Asked by 1gymrat on July 27, 2016 at 01:42 PM

    I am not receiving the entry form along the payment notification. This has happened before and it was because my email address somehow got on the bounce list, but that is not the case this time. Not sure what is going on.


    Please advise

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    JotForm Support

    Answered by Mike on July 27, 2016 at 02:59 PM

    It seems that the reason is the same in this case. Your email address ended up in our bounce list.

    It has been removed from the bounce list now. The email delivery should be restored.

    If you updated the email setting to use only our standard noreply@jotform.com sender it should fix the issue completely.