What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Test emails are sending but not messages from the form submissions?

    Asked by dizzyodare on July 27, 2016 at 02:21 PM

    i already added noreply jotform to my addressbook.


    when i did a test email it sent but when i made the form live and tried it nothing was delivered?


    please help, I'm beginning to pull my hair out

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    JotForm Support

    Answered by Mike on July 27, 2016 at 04:00 PM

    We are sorry for the inconveniences caused.

    The issue should be fixed. I have re-saved your email notification and successfully tested the form.

    If you need any further assistance, please let us know.