What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do you still have am issue with submissions

    Asked by dorsetholidaylets on July 27, 2016 at 02:32 PM

    Is there still a problem. I have tried two forms and received email confirmation back OK but they do not appear on the submissions list.

     

    Regards

    David

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    JotForm Support

    Answered by EltonCris on July 27, 2016 at 02:40 PM

    Hello David,

    We have been informed by our technical team that everything should be working now.

    There was a server issue occurred on EU zone so a backup server is used for now.

    If you see any problems, please let us know the form in question so we can check it here.

    If you can provide us a screenshot of the information you received over email, that would also help.

    Thank you!