What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When does my month renew?

    Asked by kbetzold on July 27, 2016 at 04:04 PM

    I have a free subscription right now and I am wondering when my month of submissions renews. Is it a month from the date of my first submission? Or is it a month from the date that I created the form? I need some clarification on this. Thank you!!

    Submissions free subscription and OR
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    JotForm Support Manager

    Answered by Jeanette on July 27, 2016 at 06:53 PM

    It's a monthly renewal, regardless of when you received the latest submission or when you created the account, so please expect the counter to reset on August 1st.